Orders canceled prior to shipment will incur a $25.00 cancellation fee. Once the order has shipped, we do not accept returns on new firearms.
•State Laws / 4473 Denials: It is the customer’s responsibility to know their state laws prior to ordering an item and to confirm with their receiving dealer that the firearm is legal to own in their state. Returns for failed background checks and non-compliant firearms will be subject to a $100 restocking fee and you will not be refunded for the shipping to and from your dealer along with any credit card fees that may have been charged to your order.
Returns are accepted based on the following policies:
•Firearms purchases allow for a 3-day inspection period prior to completion of the 4473. Once the 4473 is complete, the firearm is classified as used condition.
•If the firearm received is not the product described, it can be returned for a full refund prior to completing the 4473.
•Any firearms with defects and/or damage due to shipping may be reimbursed in full.
Damaged items return:
Items damaged during shipment require a full inspection of the damaged package by a representative of the shipping carrier. Please keep all inner and outer packaging for damaged shipments until our customer care team contacts you.
•Manufacturer’s defects are repaired/replaced through the factory warranty. Warranty repairs are addressed directly with the manufacturer.