Order Cancellation / Returns

 Orders canceled prior to shipment will not incur a cancellation fee. Once the order has shipped, the cancellation may incur a 10% restocking fee. Return shipping fees are the responsibility of the customer.
 
Returns are accepted based on the following policies:
 
•Firearms purchases allow for a 3-day inspection period prior to completion of the 4473. Once the 4473 is complete, the firearm is classified as used condition. 
 
•If the firearm received is not the product described, it can be returned for a full refund prior to completing the 4473. 
 
•Any firearms with defects and/or damage due to shipping may be reimbursed in full. 
 
 Damaged items return:
 
 Items damaged during shipment require a full inspection of the damaged package by a representative of the shipping carrier.  Please keep all inner and outer packaging for damaged shipments until our customer care team contacts you.
 
•Manufacturer’s defects are repaired/replaced through the factory warranty. Warranty repairs are addressed directly with the manufacturer.  
 
•State Laws: It is the customer’s responsibility to know their state laws prior to ordering an item.  Items shipped that are non-compliant incur the restocking and return shipping fees noted below.
 
•Return shipping fees and a 10% restocking fee may apply to returns due to conditions other than those listed above. Refunds are issued via the same method of payment received.